Correct as of Friday 27^th April 2018

What this privacy policy covers;

In accordance with the Data Protection Act, this policy gives you information about how Houston’s Coaches treats personal information.

1. This policy applies when we are acting as a data controller with respect to your personal data.
2. Houston’s Coaches holds your contact information in order to make the process easier when booking onto a tour again in the future, or when you book your private hire coach in the future. Your contact information that is held is some or all of the following; your full name, home address, contact number and email address.
3. Houston’s Coaches takes your privacy seriously and will not share or sell your personal details to any third parties.
4. Houston’s Coaches will use your information to send you confirmation of your private hire, or confirmation of your tour. No client is automatically placed on a mailing list. When tour brochures are available in January of each year customers must phone or email to request a brochure.

If you do not agree to our use of your information in the manner described above, we cannot accept your booking.

5. Houston’s Coaches will ensure that your personal data is secure and safely stored on secure servers and personal computers – and will take the appropriate precautions to prevent loss, misuse or alteration of your personal data.
6. Houston’s Coaches will update this policy as and when needed. An updated copy will always be available to view on our website houstonscoaches.co.uk – and a copy will be available to be sent by email or post at your request.
7. The new laws relating to GDPR, with effect from the 25^th of May 2018, gives you the following rights;

• The right to be informed
• The right of access
• The right of rectification
• The right to erasure
• The right to restrict processing
• The right to object
• The right not to be subject to automated decision-making including profile.
  You should read the relevant laws and guidance for a full explanation of these rights.

8. It is the customers responsibility to inform Houston’s Coaches if your personal information needs to be corrected or updated.
9. If you would like to contact Houstons Coaches you can do so by emailing info@houstonscoaches.co.uk , writing to Houstons Coaches, Broomhouses 1 Industrial Estate, Lockerbie, DG11 2RZ or phoning on 01576 203874.